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Senior Research and Insights Manager

  • Location

    Sydney, New South Wales

  • Sector:

    Financial Services, Utilities , Telecommunications

  • Job type:


  • Salary:

    AU$140000 - AU$160000 per annum

  • Contact:

    Sebastian Bell

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 3 years ago

  • Expiry date:


One of Australia's largest service providers is looking for a Senior Research and Insights Manager to help create powerful customer insights. The Senior Research and Insights Manager will lead a small team to ensure stakeholders are receive timely and relevant customer insights.

The position will handle the following:

  • Deliver focused information in Behavioural Economics for the research, insights and analytics team
  • Provide regular insights to be spoken about in regular meetings to paint a picture of findings
  • Work closely with customer insights team to motivate and maximise potential while creating appropriate customer insights for the business
  • Own the budget and provide recommendations on how best to utilise the budget

Skills required:

  • A wealth of experience in a customer insights management for in a service industry
  • Proven track record in customer insights methods and marketing research
  • Comprehensive knowledge and experience of undertaking a wide range of market research methodologies
  • Knowledge and experience with insights generation techniques
  • The ability to balance customer views with commercial goals
  • Experience with managing a large projects with varied stakeholders
  • Pervious team leaderships is essential
  • Client side customer insights management experience in a services industry is key
  • Proven experience in Behavioural Economics to drive outcomes

Please apply by the following steps or email

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.