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Social Media & Community Manager-Financial Services

SOCIAL MEDIA & COMMUNITY MANAGER FINANCIAL SERVICES ORGANISATION

BASED CITY, LONDON

HYBRID WORKING

COMPETITIVE SALARY + BONUS + BENEFITS

Our client a dynamic and fast growing financial services organisation is looking for a Social Media & Community Manager to join the marketing team. You'll drive and manage all content marketing initiatives across multiple platforms and will manage the community forum and social media channels. You'll need a proven track record in managing social media activity and campaigns, ideally from the financial services sector (or a keen interest in financial services)

Key responsibilities:

  • Develop compelling social media and community forum strategies, leading to informed and relatable discussion with customers
  • Manage the day-to-day handling of all social media channels - e.g. Facebook, Twitter, Instagram, and YouTube, adapting content to suit different channels
  • Manage the day-to-day activities and triaging of posts within the community forum to drive active engagement
  • Monitor, track, analyse, and report on performance on social media platforms
  • Research and evaluate the latest trends and techniques to find new and better ways of measuring social media activity
  • Analyse and report on competitor activity

Essential criteria

  • Experience managing a range of social media platforms, particularly in relation to advertising/branding and customers, either from a pure social media role or broader digital marketing role encompassing social media
  • Ideally you will have experience from financial services or a keen interest in financial services
  • Experience managing a community forum is preferred, but not required
  • Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques
  • Ability to bring creative and innovative thinking across all aspects of the role

Interested? Send your cv to Emma Jerome via the link provided

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.